Terms of service

Last updated: 9 october 2025

Welcome to LEVRE!
By visiting our website or purchasing something from us, you agree to these Terms of Service. Please read them carefully before using our site or placing an order.

1. General Information

This website is operated by LEVRE. Throughout the site, “we”, “us”, and “our” refer to LEVRE.
By using our website, you agree to follow these Terms and any related policies posted here.

We may update or change these Terms at any time by posting a new version on our site. Your continued use of the website means you accept those changes.

2. Online Store Terms

You must be at least the age of majority in your country to use this website or make purchases.
You agree not to use our products or services for any unlawful purpose or in violation of any laws.

3. Products and Pricing

All products and prices on our website are subject to change without notice.
We do our best to show product colors and details accurately, but we cannot guarantee your screen’s display is exact.
We may limit or refuse sales to any person or region at our discretion.

4. Orders and Payment

When you place an order, you agree to provide complete and accurate information.
We reserve the right to cancel or refuse any order if we suspect fraud, misuse, or violation of these Terms.
If we cancel your order, we’ll notify you using the contact details you provided.

Payments are processed securely through our e-commerce platform provider (Shopify). Your credit card details are encrypted during transfer.

5. Shipping, Returns, and Refunds

Shipping times and costs are listed at checkout.
Returns and refunds are handled according to our Refund Policy, which you can find on our website.
If you receive a damaged or incorrect item, please contact us within 14 days at support@levre.com.

6. Accuracy and Availability

We aim to keep all product and website information accurate and up to date.
However, occasional errors in descriptions, pricing, or availability may occur.
We reserve the right to correct any errors and update or cancel orders affected by them.

7. Third-Party Services

Our website may include links or tools from third-party providers.
We are not responsible for the content, accuracy, or actions of these third parties.
Use of third-party tools or links is entirely at your own risk.

8. User Comments and Submissions

If you share feedback, suggestions, or reviews with us, you agree that LEVRE may use them for marketing or improvement purposes without compensation.
You are responsible for ensuring your comments don’t violate any laws or third-party rights.

9. Personal Information (Privacy Policy Summary)

We collect personal information such as your name, address, email, and payment details only to process orders and improve your experience.
We never sell or share your information with others, except as needed to complete transactions (e.g., shipping partners or payment processors).
For more details, please see our Privacy Policy on the website.
If you have privacy questions, email us at support@levre.com.

10. Liability

LEVRE is not responsible for any damages or losses resulting from your use of our website, products, or services, except as required by law.
All products and services are provided “as is” without warranties unless otherwise stated.

11. Governing Law

These Terms are governed by the laws of the Netherlands.
Any disputes will be handled under Dutch law.

12. Contact

Questions about these Terms or any related policies can be sent to:
📧 support@levre.com.