Returns & Refunds — LEVRE Fashion
We want you to love what you ordered. If something isn't right, we've got you covered.
At LEVRE Fashion, we believe shopping online should feel safe and stress-free. That's why we've made our return process as simple and straightforward as possible — so you can order with confidence every time.
Our Return Window
You have 30 days from the date you receive your order to request a return. We think that's enough time to try your item properly and decide if it's right for you.
Item Condition
To keep things fair for everyone, returned items must meet the following conditions:
- Unworn and unwashed
- Original tags still attached
- No visible marks, stains, perfume, or damage
- Returned in original packaging where possible
Items that don't meet these conditions may not be accepted for return. If you're unsure, just reach out — we're always happy to help.
How Refunds Work
Once we receive and inspect your return, we'll process your refund within 5–7 business days.
- Refunds are issued to your original payment method
- You'll receive a confirmation email as soon as it's processed
- Original shipping costs are non-refundable
We want the process to feel easy and transparent — no surprises, no chasing.
Return Shipping
Return shipping costs are the responsibility of the customer, unless the item you received was damaged or incorrect.
We encourage you to use a tracked shipping method when returning items, as we're unable to take responsibility for returns that don't reach us safely.
How to Start a Return
Starting a return takes less than 2 minutes:
- Email us at support@levrefashion.com with your order number and reason for return
- Our team will respond within 24 hours with next steps
- Pack your item securely and ship it back using the instructions provided
- Once received and inspected, your refund will be processed within 5–7 business days
That's it. No complicated forms, no long waits.
Received Something Wrong or Damaged?
If your item arrived damaged, faulty, or different from what you ordered — we're sorry, and we'll make it right.
Contact us at support@levrefashion.com within 48 hours of receiving your order and include a photo of the issue. We'll review your case and work with you on the best solution — whether that's a replacement, a refund, or another resolution that works for you.
We handle every case individually, because we believe that's the right way to do it.
Exceptions
The following items cannot be returned:
- Items marked as final sale
- Items that have been worn, washed, or damaged after delivery
We keep our exceptions minimal and fair — because we trust our customers to do the same.
Our Approach to Sustainable Fashion
At LEVRE Fashion, we care deeply about the planet. Every return generates additional packaging waste and carbon emissions — and as a sustainability-conscious brand, that matters to us.
We're not here to make you feel guilty. We simply believe that thoughtful purchasing is part of responsible fashion. Before ordering, we encourage you to:
- Check our size guides carefully
- Read product descriptions in full
- Reach out to our team if you have any sizing questions before you buy
When we all make more mindful choices, we reduce waste together — and that's something we're proud to be part of.
Frequently Asked Questions
Can I exchange for a different size instead of returning? Yes. If you need a different size, just mention this when you contact us and we'll do our best to arrange an exchange subject to availability.
What if I ordered the wrong size? Reach out within 30 days and we'll guide you through the process. We recommend checking our size guide before ordering — and if you're ever unsure, our support team is happy to advise before you buy.
How do I know my return was received? We'll send you a confirmation email as soon as your return arrives and has been inspected.
My item has a minor issue — do I need to return it? Not necessarily. Contact us and describe the issue. Depending on the situation, we may be able to offer an alternative resolution without requiring a full return.
Can I return multiple items from the same order? Yes — just include all items in the same return package and mention each one in your email to us.
A Note From Us
We started LEVRE Fashion because we believe women deserve clothing that actually works — practical, elegant, and built for real life. That belief extends to everything we do, including how we handle returns.
If something isn't right, we want to know. Our team is real people who genuinely care about your experience, and we'll always do our best to find a solution that works for you.
Thank you for choosing LEVRE. We're glad you're here.